How do I troubleshoot scanning issues?
Lansweeper provides detailed documentation for troubleshooting common scanning issues. This might include checking firewall settings, verifying credentials, ensuring proper DNS resolution, and reviewing log files for errors.
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What permissions do scanning credentials need?
What permissions do scanning credentials need? Scanning credentials typically require administrative or privileged access to the target devices. This level of access allows Lansweeper to retrieve detailed hardware and software information.
What scanning methods does Lansweeper use?
Lansweeper supports multiple scanning methods, including Windows Management Instrumentation (WMI) for Windows devices, Simple Network Management Protocol (SNMP) for network devices, Secure Shell (SSH) for Linux and Unix devices, and more.
Where can I find more information about scanning prerequisites?
Where can I find more information about scanning prerequisites? For the most accurate and up-to-date information about Lansweeper scanning prerequisites, refer to the official Lansweeper documentation below. ...
Are there any considerations for scanning devices outside the local network?
Scanning devices outside the local network might require additional configuration, such as VPN access, port forwarding, or deploying agents on remote devices. Security considerations are also important when scanning devices outside your ...
How does multisite scanning work?
In a multisite setup, each Lansweeper installation can be configured to scan its local network independently. The scan data and information collected from devices within each site are kept separate and not mixed with other sites’ data. We will make ...